Privacy Policy.
Who we are
The Basket Bar Co. is a small gifting studio based in Coquitlam, BC, Canada, serving the Lower Mainland. You can reach us at basketbarco@gmail.com.
What information we collect
When you submit an inquiry through this website, we collect only the information you choose to share with us, which may include:
- Your name and contact details (email, phone)
- The basket style, occasion, budget, theme, and date you’re interested in
- Allergy or dietary preferences (if you provide them)
- Pickup or delivery preference and delivery city or postal code
- Any message or context you write in the inquiry
How we use your information
Your details are used only to reply to your inquiry and, if you become a customer, to prepare and deliver your basket. We do not sell, rent, or share your personal information with third parties for marketing.
Sub-processors
We use Formspree to process inquiry form submissions on our behalf. Formspree’s privacy practices are described at formspree.io/legal/privacy-policy.
How we store your information
Inquiries are submitted through Formspree and emailed to us. Once received, your information is stored in our email account and (where relevant) in our customer notes.
Data retention
We retain inquiry emails and form submissions until your order is complete plus 30 days, after which they are deleted from our records and from Formspree.
Cookies and analytics
This site is hosted on GitHub Pages and uses Google Fonts. These services may set basic technical cookies. We do not run additional advertising or tracking cookies on this site.
Your rights
Under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to access the personal information we hold about you, to ask us to correct it, or to ask us to delete it. To make a request, email basketbarco@gmail.com and we’ll respond within a reasonable time.
Children
This website is not directed to children. We do not knowingly collect personal information from anyone under the age of 13.
Changes to this policy
We may update this policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision.